1. Information We Collect
We collect information you provide directly, including your name, email address, and financial account data when you connect your bank accounts. We also collect usage data such as how you interact with the Service, device information, and log data.
2. How We Use Your Information
We use the information we collect to provide and improve the Service, generate financial insights and analytics, communicate with you about your account, and ensure the security and integrity of our platform. We do not sell your personal information to third parties.
3. Data Security
We implement industry-standard security measures including 256-bit encryption for data in transit and at rest, secure authentication protocols, and regular security audits. Your banking credentials are never stored on our servers; we use authorized financial data aggregation partners (Plaid, Tink, Belvo) to access your account data.
4. Third-Party Services
We use trusted third-party services to provide our platform, including Plaid, Tink, and Belvo for banking data aggregation, Stripe for payment processing, and OpenAI for AI-powered insights. These services have their own privacy policies and data handling practices.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Transaction data may be retained in anonymized form for analytics purposes.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to processing. To exercise these rights, contact us at the email address below.
7. GDPR Compliance
For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR). We process your data based on your consent, contractual necessity, and our legitimate interests. You have the right to withdraw consent at any time.
8. Cookies
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how the Service is used. You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the “Last updated” date.
10. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at privacy@unequis.com.